The other day, I was called a Mexico timeshare expert. Wow!
It reminded me of my first timeshare experience. I was so excited after passing my New Mexico real estate exam and was ready to work for the Angel Fire Resort in Angel Fire, New Mexico to sell timeshares.
The team congratulated me, and now, it was time to begin making some good money.
I learned the ropes quickly while shadowing other timeshare reps – what to do, what to say and when to shut up. The time to shut up was when they were lying to the guests like, “This is the last one. If you don’t get it, somebody else will,” or “Another timeshare owner defaulted on the loan so all you have to do is pay their remaining balance.”
Learning To Sell with Integrity
During an integrity sales training, I asked the team about the need to lie to sell. Nobody responded. Finally, the friend who had invited me to join the team said that what really mattered was that guests became owners, not what we did or said to get them to buy.
I was the junior sales person, so I depended on the more experienced reps to close my tables and get the credit cards. After a while, nobody wanted to close my tables because they felt that I wasn’t going to go along with their lies. So, I did it on my own, honestly, and still sold. Now, I am called a Mexico timeshare expert.
A week later, I was called into the sales manager’s office. The sales manager and the sales director were waiting for me. They told me I was fired because I wasn’t a team player. I was shocked.
Since that time, I have worked for several other resorts in the United States, Mexico, the Caribbean Islands and Canada. I never lied to sell timeshares. Ironically, I was usually one of the top sales persons, but felt distant from those who sold dishonestly. I had no respect for them or the management that rewarded them for their sales.
Wayne Robinson is a former timeshare sales agent and executive who worked throughout Mexico and the Caribbean. He is an absolute expert in foreign bought timeshares. – Irene Parker, Timeshare Owners Advocate, Inside Timeshare
Becoming a Mexico Timeshare Expert
In 2015, I was hired as the Director of Sales and Marketing for Prestige Travelers, a Mexican based travel club at the luxurious Azul Sensatori Resort in Negril, Jamaica.
In 2017, I took my last couple on tour at the Villas Del Palmar Resort in Cancun, Mexico, where the Sales Director required us to lie to clients upon meeting them and throughout the sales presentation. I asked my team leader if I could sell using my own style with integrity. She declined and said that I needed to stick with the program. I quit and left Mexico.
Through my career, I generated millions of dollars for several timeshare companies and travel clubs. I had earned a good income, but after 15 years, I was convinced that the business was no longer for me.
The only timeshare resort that I did work for that sold with integrity was the Royal Sands Resorts in Cancun, Mexico.
In retrospect, I have no regrets. I enjoyed my career and hope that the families that I sold to are getting what I told them they would get from their purchase. However, I have since learned that this is often not the case for too many timeshare owners.
Learn how easy it is to get rid of your Mexico or Caribbean timeshares without any credit or legal issues.
Listen to one who has been called the “Mexico timeshare expert.”