Effective Date: November 2026
This page summarizes the refund terms for the Everything About Timeshares timeshare cancellation document-preparation service. The signed Client Services Agreement contains the full terms and controls if there is any difference.
Service Fee
The total service fee is $1,495 USD, paid in two parts:
- Initial payment of $747.50 (50%), due when you order the service.
- Final payment of $747.50 (50%), due when your prepared documents are completed and delivered.
If Your Case Is Not Accepted
If we do not accept your case after reviewing your documents, your initial payment is refunded in full.
90-Day Money-Back Guarantee
The 90-day guarantee period begins when you mail the completed cancellation documents to the resort and send us proof of mailing or delivery.
- If the resort confirms the cancellation in writing and releases you from your ownership obligations, the matter is resolved and no refund is due.
- If the resort does not respond in writing within the 90-day period, the document-preparation work is considered completed. A refund is not due solely because the resort did not respond. A lack of response does not, by itself, mean your timeshare has been legally cancelled.
- If the resort rejects the cancellation in writing, forward the rejection to us promptly. Where appropriate, we will prepare a second cancellation notice and supporting documents at no extra charge.
- If the resort rejects the cancellation a second time in writing after that second attempt, you are entitled to a 100% refund of all service fees paid to us, provided you have materially followed your responsibilities under the agreement. You must send us documentation of the second rejection.
Your Responsibilities
The guarantee depends on you doing your part. This includes providing complete and accurate information, properly signing and notarizing documents when required, mailing them by certified mail with return receipt (or an equivalent trackable service), following our written instructions, keeping copies and proof of delivery, forwarding any resort correspondence promptly, and answering reasonable requests within 10 business days. Failing to do so may affect the guarantee if it materially prevents us from completing the agreed services.
How Refunds Are Paid
Refunds are processed through the original payment method whenever possible and are subject to PayPal’s refund procedures. If you chose a PayPal installment plan, a refund from us does not automatically end your separate financing agreement with PayPal.
Questions
Questions about this Refund Policy may be sent to wcrobinson@everythingabouttimeshares.com.