FAQs

Frequently Asked Questions

wayne c. robinson in counseling, FAQs

Is This a Scam?

No. I understand why you’d ask, since my price is so much lower than exit companies charge. I’m a retired professional with 15+ years in the timeshare industry, and 10 years in the timeshare cancellation industry living in Malaysia where my costs are lower than a U.S.-based company’s. That’s why I can charge less without cutting corners. Read this… Why I Charge What I Charge.

Why Are You So Much Cheaper Than Exit Companies?

Exit companies often charge $7,000 to $10,000. Much of that pays for offices, sales teams, and marketing, not just the actual paperwork. I don’t have those costs, so I pass the savings to you. Read the full story here. “Why I Charge What I Charge”

Are You a Lawyer?

No, I’m not a lawyer. I don’t provide legal advice or represent you in legal proceedings. I prepare the documentation and walk you through the process based on what I’ve researched and taught in my courses.

What Exactly Do You Do for Me?

  • I review your contract and situation (Click here to start your free review)
  • Prepare the specific cancellation documents required for your case
  • Guide you through submitting them.
  • You stay informed and in control at every step.

How Long Does Cancellation Take?

Paid in Full timeshares – Under 30 days

Timeshares with a Balance – Depending on your timeshare situation, can take up to 2 months to reach a settlement.

What Does It Cost?

  • $749 if your timeshare is paid in full
  • $2,500 if there is a balance on your timeshare obligation

How Do I Pay, and What If It Doesn’t Work?

ServiceTotal FeePayment to StartFinal PaymentRefund Policy
Paid-in-Full Timeshare Service$749$374.50 (50% deposit)$374.50 due when documents are prepared and ready for deliveryFull refund available if you decide not to proceed before work begins.
Balance-Owed Timeshare Service$2,500$1,250 (50% deposit)$1,250 due when documents are prepared and ready for deliveryFull refund available if you decide not to proceed before work begins.

Do You Guarantee My Timeshare Will Be Cancelled?

No one can guarantee a specific outcome since it depends on your following exact instructions and if the timeshare company does anything illegal. Otherwise, it will be cancelled. What I can guarantee is that I’ll prepare the correct documentation that has worked for others and guide you through every step honestly.”

Why Should I Trust You Over an Exit Company or Attorney?

I’ve spent years researching timeshare cancellation, written books on the topic, and taught more than 250 students through my courses, with a 4.9-star average rating. Several have told me their timeshares were cancelled by following my guidance.

Can I Talk to Past Clients?

Out of respect for past clients’ privacy, I don’t share personal contact information, but you can see their course reviews here. Courses are no longer available.

Do You Cancel Timeshares in Mexico or the Caribbean Too?

Yes I do.

How Do I Get Started?

Before I can agree to take your case, I need to see what you own. Click here for a free timeshare review.