Own a Royal Resorts membership at Grand Residences, Grand Sunset, or one of their other Cancun and Riviera Maya properties? Whatever your reason for wanting out — life changes, financial priorities shifting, or simply needing to free up money elsewhere — you deserve a straightforward path forward.
Company History — A Personal Note from Wayne
I actually worked for Royal Resorts, and it remains one of the best experiences of my 25-year timeshare career. This was a company that held itself to a real standard — if a salesperson lied to a client, they got fired. That’s rare in this industry, and it says a lot.
Royal Resorts also had a membership structure that worked genuinely in the owner’s favor. After 30 years of ownership, members had two choices: take all their money back, or apply it toward another purchase. That was before the points system existed. Today, Royal Resorts also offers points-based membership, but the company’s reputation for integrity has carried forward.
I say all this because cancelling a Royal Resorts membership isn’t about escaping a bad company. It’s still a great resort group. Whatever’s driving your decision, this guide walks you through the process.
Is It a Deeded Timeshare or a Right-to-Use Membership?
Royal Resorts memberships are structured as Right-to-Use (RTU), based in Mexico. As a foreign buyer, you generally can’t own Mexican coastal property outright, so you’re purchasing access rights for a set term instead. This matters because it changes your risk profile: Royal Resorts can’t foreclose on a property you don’t legally own, though they can still pursue unpaid balances through other means.
Are You Still in Your Rescission Period?
If you just signed, act fast. Mexican federal law gives you just 5 business days to cancel for a full refund, under Article 65 of the Federal Consumer Protection Law.
To rescind, send a written letter by registered mail to the company name and address listed in your contract — not just the resort you visited. Many owners send copies to both addresses, plus an email with PROFECO (Mexico’s consumer protection agency) copied, as extra protection.
Do this in writing only. Verbal cancellation, even in person, won’t hold up without documentation.
What If You Missed the Rescission Window?
Once those 5 days pass, cancellation becomes more complex, but it’s still possible.
Because Royal Resorts contracts are governed by Mexican law, not U.S. law, the process looks different from a Wyndham or Marriott exit:
- PROFECO complaint: You can file a formal complaint if the resort refuses to honor a valid rescission or misrepresented terms during the sale.
- Structured documentation approach: A properly prepared cancellation package, addressing the correct legal entity named in your contract, gives you the best chance at a response.
- Professional cancellation support: Because contracts are often in Spanish and disputes go through a different legal system, having someone who understands Mexican timeshare structures matters.
What Owners Say Online
Owner forums are full of accounts from Royal Resorts members racing the 5-day clock — sending multiple rescission letters to different addresses just to be safe, and anxiously tracking delivery. That anxiety is common, and it’s exactly why acting quickly and documenting everything matters so much with Mexican contracts.
Your Options
Since Mexican-jurisdiction contracts don’t carry the same U.S. credit-reporting or collection risks, paid-off and financed owners generally follow the same path:
| Option | Cost | Best For |
|---|---|---|
| DIY Cancellation App | $499 | Owners comfortable preparing their own rescission or cancellation documents. Click here to learn more. |
| Document Preparation Service | $1,500–$2,500 | Owners who want their contract personally reviewed and documents professionally prepared. Click here to learn more. |
| Full-Service Exit Company | $5,000–$10,000 | Complex cases, but slow and expensive |
I built Everything About Timeshares — Wayne C. Robinson after 15 years inside the industry across the U.S., Canada, Mexico, and the Caribbean, followed by 10 years helping owners exit. I’ve helped 230+ clients cancel their contracts, including Mexican-jurisdiction memberships like this one.
Ready to Get Started?
Whether you’re racing your rescission deadline or years into your membership, there’s a path forward. Take the free timeshare review to find out which option fits your situation.