If you own a Diamond Resorts timeshare and want out, here’s exactly what your options look like.
A Quick History of Diamond Resorts
Diamond Resorts grew into one of the largest independent timeshare operators in the industry, known for luxury accommodations across dozens of vacation destinations. In 2016, Apollo Global Management acquired the company and refreshed its brand identity. Just five years later, Hilton Grand Vacations completed its acquisition of Diamond Resorts, bringing more than 380,000 new owners into the Hilton family. That deal combined Diamond’s 92 resorts with HGV’s existing portfolio, creating the largest upper upscale and luxury timeshare operator in the industry. Diamond properties have since been rebranding to Hilton Grand Vacations and Hilton Vacation Club standards.
Is Your Diamond Resorts Ownership Deeded or Points-Based?
Diamond Resorts primarily sold points-based memberships rather than deeded weeks. Instead of owning a specific unit or week, you own points that you redeem for stays across the Diamond resort network — now folded into HGV’s broader club system. That points structure remained in place after the Hilton acquisition, meaning your usage system likely didn’t change even though the branding did.
Some older Diamond contracts, particularly at resorts the company took over from other operators, may still involve deeded interests tied to specific properties. If you’re unsure which structure applies to you, your original purchase paperwork will spell it out clearly.
If You Own a Diamond Resorts Timeshare After the Hilton Acquisition
Being acquired is a business and branding change, not automatically a change to your original contract terms. Your points balance, your maintenance fee structure, and your contract’s original terms typically carry over as written. What has changed for many Diamond owners is active pressure toward “special assessments” or upgrade offers tied to converting or expanding ownership under new HGV branding. That pressure isn’t the same as a requirement.
If you’re a Diamond-legacy owner considering cancellation, the process outlined below applies to you regardless of which name is currently on your resort’s sign.
What Diamond Resorts Owners Are Saying
Owner communities report a mix of satisfaction with the resorts themselves and frustration with the sales process. Common complaints include pressure during owner-update meetings to give up existing ownership in exchange for new points packages, and confusion following the HGV rebrand about which club rules now apply. Many owners say they were unaware how much their point requirements would climb for peak-season bookings over time.
Your Options to Cancel: Paid-Off vs. With-Balance
Because Diamond Resorts and Hilton Grand Vacations operate under U.S. jurisdiction and report through U.S. credit and collections channels, your path forward depends on whether your contract is paid off or still has a balance.
If your Diamond Resorts timeshare is paid off:
| Option | What It’s Best For |
|---|---|
| Udemy Course ($199) | Owners who want to learn the full cancellation process themselves, self-paced, with 250+ students and a 4.9-star rating. Click here to learn more. |
| DIY Cancellation App ($499) | Owners who want to prepare their own documents using templates and step-by-step instructions, with no personal contract review. Click here to learn more. |
| Document Preparation Service ($1,500) | Owners who want me to personally review their contract and prepare custom documents — you just notarize your signature and mail it certified mail. Click here to learn more. |
| Attorney / Exit Company ($5,000–$10,000) | Owners who want full-service legal representation and are willing to pay market rate for it. |
If your Diamond Resorts timeshare has a balance remaining:
| Option | What It’s Best For |
|---|---|
| Udemy Course ($199) | Owners who want to understand their contract and rights before deciding on next steps. Click here for the course link. |
| Document Preparation Service ($2,500) | Owners who want me to personally review their contract and prepare custom exit documents for their situation. Click here to learn more. |
| Attorney / Exit Company ($5,000–$10,000) | Owners who need negotiated payment resolution alongside their exit, handled by a licensed professional. |
About Me
I spent 15 years inside the timeshare industry across the U.S., Canada, Mexico, and the Caribbean. I’ve spent the last 10 years helping owners legally exit contracts they no longer want. I’ve personally helped 230+ owners find their way out.
Ready to Talk About Your Diamond Resorts Contract?
Every Diamond Resorts contract is different, and yours deserves a real look. Get your free timeshare review and I’ll walk you through what’s actually possible for your situation.