As Sales and Marketing Director for a luxury resort in Negril, Jamaica, I built and trained a sales team to a 57% closing rate. That’s an unusually high number in this industry — most sales floors run well below that — and it didn’t happen by accident. It happened because I trained reps on a […]
Inside a 57% Closing Floor: What Timeshare Sales Training Actually Teaches Reps to Say Read More »
The resort name on your membership may not be the company you’re actually doing business with. When you buy a timeshare or vacation club membership, you probably believe you’re entering into an agreement with the resort whose name is on the building. That’s a reasonable assumption. You stayed at the resort. You attended the sales
Who Really Owns Your Timeshare Contract? The Company Behind the Resort Name Read More »
Mexico timeshare scams are changing. And one of the most disturbing problems I have encountered involves something far more serious than a misleading sales presentation: the potential misuse of a vacation club owner’s personal and financial information. My name is Wayne C. Robinson. I spent 15 years working inside the timeshare and vacation club industry
Mexico Timeshare Scams: Identity Theft Warning for Vacation Club Owners Read More »
Concord Finance and the “Transfer Agent” Trap What Every Timeshare and Vacation Club Owner Should Know Before Signing Anything That Names Them Over the years, through my books, videos, and work with timeshare owners, I’ve explained how the vacation ownership industry uses paperwork—not just the sales presentation—to maintain control of the relationship long after the
If you’ve started searching for help getting out of your timeshare, you’ve probably noticed that every exit company’s website looks the same. Confident headlines, promises of relief, maybe a countdown clock reminding you to “act now.” I spent more than 25 years inside the timeshare industry — in sales, marketing, contracts, and management, working with
How to Compare Timeshare Exit Companies Like a Former Industry Insider Read More »
You did everything the sales rep told you to do. You deposited your week. You logged into RCI or Interval International. You searched for your dream destination. And you got nothing. Sound familiar? You’re not alone, and it’s usually not your fault. The Big Promise You Heard at the Sales Table During your original presentation,
Why Timeshares Are Hard to Exchange. Here’s Why – Inside Secrets Revealed Read More »
If you own a Bluegreen timeshare, you’ve likely heard the news by now: Bluegreen is part of Hilton. Here’s what that actually means, and what to watch for. The Deal Itself Hilton Grand Vacations announced it completed the acquisition of Bluegreen Vacations on January 17, 2024, an all-cash transaction with total consideration of approximately $1.5
Bluegreen Vacations Timeshare: What the Hilton Merger Means for Owners Read More »
If you own a Diamond Resorts timeshare, you’ve likely felt the shift already. New branding. New sales pitches. Maybe even pressure to give up something you thought was permanently yours. Here’s what’s actually happened, and what to watch for. How Diamond Became Part of Hilton Hilton Grand Vacations completed its acquisition of Diamond Resorts International
Diamond Resorts Timeshare: What Happened After the Hilton Acquisition Read More »
What Really Happens When You Convert Your Deed to Points? You bought a timeshare with a deed. Now the resort wants you to switch to points. Sounds simple, right? It’s not. And the fine print matters more than most owners realize. Deed vs. Points: The Basic Difference A deeded timeshare means you own something. It’s
What Happens When You Convert Your Timeshare Deed to Timeshare Points? Read More »
Have you ever looked at your paperwork and thought, “I own a Wyndham timeshare, so Wyndham must own the resort”? Not necessarily. This is one of the biggest misconceptions in the timeshare industry. Understanding it can completely change how you view your ownership. Let’s break it down together. Three Different Parties, One Resort Most owners
Who Owns Your Timeshare Resort? The Answer May Surprise You Read More »
