Millions of people belong to RCI, and if you’re one of them, you already know how it works: you trade your week or your points, and you show up somewhere new. RCI is a real, long-standing company. It was founded in 1974 and is now part of Travel + Leisure Co. (formerly Wyndham Destinations). RCI […]
RCI Members: Here’s What Really Happens at the Resort’s “Update” Meeting Read More »
Anyone who has sat through a timeshare presentation has heard some version of this: “This price is only good today.” I want to walk through why that line does a lot of work for the sales team, and very little for you, based on what I saw for 15 years on the inside of this
Most people picture timeshare pressure as something that happens once, at the very first presentation, when you’re a stranger to the industry sitting through your first pitch. In my 15 years in this business, working resorts across the U.S., Canada, Mexico, and the Caribbean, I watched a different sale do at least as much damage:
Inside the “Owner Update”: How Existing Timeshare Owners Get Sold More Read More »
What One Owner’s Actual Contract Shows About Who You Sign With, and Where Your Information Goes Iberostar Hotels & Resorts is a real, large hospitality company with properties across Spain, Mexico, the Caribbean, and beyond. Nothing in this article claims the hotel brand itself is running a scam. What this article documents is something narrower
The Company Behind Your Iberostar Club Membership Read More »
If you’re in any timeshare owner Facebook group for more than a week, you’ll see the same posts over and over. “Has anyone used [company name]?” “Is this legit or a scam?” “What do they actually charge?” “Did anyone actually get out?” I get why. You’re being asked to hand over thousands of dollars to
As Sales and Marketing Director for a luxury resort in Negril, Jamaica, I built and trained a sales team to a 57% closing rate. That’s an unusually high number in this industry — most sales floors run well below that — and it didn’t happen by accident. It happened because I trained reps on a
Inside a 57% Closing Floor: What Timeshare Sales Training Actually Teaches Reps to Say Read More »
The resort name on your membership may not be the company you’re actually doing business with. When you buy a timeshare or vacation club membership, you probably believe you’re entering into an agreement with the resort whose name is on the building. That’s a reasonable assumption. You stayed at the resort. You attended the sales
Who Really Owns Your Timeshare Contract? The Company Behind the Resort Name Read More »
Mexico timeshare scams are changing. And one of the most disturbing problems I have encountered involves something far more serious than a misleading sales presentation: the potential misuse of a vacation club owner’s personal and financial information. My name is Wayne C. Robinson. I spent 25 years working inside the timeshare and vacation club industry
Mexico Timeshare Scams: Identity Theft Warning for Vacation Club Owners Read More »
Concord Finance and the “Transfer Agent” Trap What Every Timeshare and Vacation Club Owner Should Know Before Signing Anything That Names Them Over the years, through my books, videos, and work with timeshare owners, I’ve explained how the vacation ownership industry uses paperwork—not just the sales presentation—to maintain control of the relationship long after the
If you’ve started searching for help getting out of your timeshare, you’ve probably noticed that every exit company’s website looks the same. Confident headlines, promises of relief, maybe a countdown clock reminding you to “act now.” I spent more than 25 years inside the timeshare industry — in sales, marketing, contracts, and management, working with
How to Compare Timeshare Exit Companies Like a Former Industry Insider Read More »
